Now my next question is, out of my ten slots, 8 are tapes, and one is a cleaning tape and one is empty. In your case how to make a backup to an unused tape, then move. I have all available updates now installed on symantec backup exec 11d. This location lists media that reside in a storage device, robotic library slot, or backup todisk folder. There were some problems with creating or editing backup jobs, so the support told me to try repair installation of backup exec 15. To manually unlock or lock the door to the robotic library via the backup. How to sort, filter, and copy information on the backup exec administration console customizing views on the. Other issues may include tape drives or tape libraries that are offline, storage devices. You may try switching between those to see if that improves things. To do this i am going to have to rotate tapes in and out every week. How to troubleshoot issues with a robotic library autoloaderchanger or tape drive in backup exec for windows servers backup exec for windows servers includes support for a wide array of robotic libraries also referred to as an autoloader or changer and tape drives.
Usually you can stopstart the be services and get the backup to run. When the job runs it queues its self and after about 5mins the robotic library goes offline. Uninstalled the unknown medium changer driver in windows device manager 3. Author, teacher, and talk show host robert mcmillen shows you how to delete a storage device in backup exec 15. Two of the media lables slot 1 and slot 5 in the backup exec device tab say, slot 10 is the cleaning media, and slot 2 is empty. How to sort, filter, and copy information on the backup exec.
The data is protected, but it is not applicationconsistent. Configuring backup exec 2012 using usb hard drives as media. Technical support symantec technical support maintains support centers globally. In a nut shell its controlling the communication robotic library where backup exec wantsneeds to. Robotic library hardware error data recovery general. My question is, what do i have to in backup exec before i remove that tape from the library. How to restore data from a reattached or reinserted diskbased storage device configuring disk cartridge.
I had another backup running successfully at the same time so the storage seems ok. Having a backup of the library configuration is helpful when the library is recovering from a. If you want to stop using a tape device, you can remove it from your veeam backup console. Heres a quick rundown for anyone else who is having trouble with dpm and backupexec on the same server. Information the library has been manually turned offline and is unavailable for use. How to recreate tape library in symantec backup exec. Backup exec physical volume library drive or robot. Delete all tape devices from symantec you must disable robotic library first by uncheck. Online media is defined by backup exec, so you cannot delete or rename it, and you cannot add or move media to it.
Symantec backup exec 2012 guardian network solutions. This location displays all media that are onsite but are not in devices or slots, or media vaults. Hi all, im running backup exec 15 on 4 new windows server 2012 r2 standard builds. This monitor returns the number of different tape events. After the repair installation, robotic library and. Hp storageworks 18 g2 lto4 ultrium 1760 scsi autoloader hp proliant 360 g6 sc11xe backup exec 2012. Removing tape libraries veeam backup guide for hyperv. How to manually lock or unlock a robotic library via the backup exec. Symantec backupexec troubleshooting issues with a dell robotic tape library in windows 2003. The library was manually turned offline and is unavailable for use. We are currently using symantec backup exec for windows servers 12.
Explore five common veritas backup exec error codes, which range from. Click next, until the list of backup exec options appear. We have had a number of issues with this robot library, all hardware related. The symantec connect community allows customers and users of symantec to network and learn more about creative. Find answers to symantec backup 11d cant backup to tandberg ts400 robotic library from the expert community at experts exchange.
If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is. At times it will go to device offline and you have to remove the check as a reboot does not fix. An alternate method that can be used is to right click the robotic library and select lock or unlock. For backup exec 2012 and above version right click on the robotic library and. Technical supports primary role is to respond to specific queries about product features. As part of thetroubleshooting im trying to remove it so i can install again, however whenever i try to delete it i get unable to delete tape library message. Symantec backup exec e0008115 physical volume library. For backup exec 2012 and above version right click on the robotic. How to manually lock or unlock a robotic library via the backup exec user interface articolo. Select robotic libraries, and then select the robotic library for which you are setting up the cleaning. Removing robotic library partitions symantec backup exec. Backup exec 15 tape library goes offline when back. Ejecting media from a drive use eject media to eject the media currently in the standalone drive.
Backup exec physical volume library drive or robot paused. Al was fine at the start, however now each and every time a job is started the device state goes to offline. How to enable offline storage in veritas backup exec 16 youtube. When do you think backup exec will support windows server 2012. Early on, the error was commonly accompanied by a message indicating the tape. An administrators robotic library has gone offline the last three times the same piece of media has been used. I am in the process of moving from a 3 week cycle with my tapes to a 4 week cycle. Backup exec 2012 and robotic library partitions symantec. Backup exec tape drives continuously go offline solutions. For cancelled dismount operations, you should manually remove the media from the drive. Symantec backup exec robotic library destination element full error. Media ejection is a two way process first we have to remove media from netbackup which you can be called as online media ejection and secondly by physically removing or ejecting them from racks, which can be. Symantec backup exec robotic library destination element.
In device management, under robotic libraries is where it says offline. The server has backup exec 11d installed and microsoft dpm 2007. Veritas has ended support life for backup exec 2012 and all service packs as of may 5, 2017. For backup exec 2012 and later, click on the backup exec button, then on configuration and settings, then. From within symantec backup exec devices, rightmouse click the tape drive found in device pools all devices and select remove. In the enable robotic library support option, check to install the robotic library support option or uncheck to uninstall the robotic library support option.
Click slots to display the library s slots in the right pane. Is there something similar in backup exec 2012 to what there is in netbackup where it can just query the robot for what tapes are where. About tape drives and robotic libraries when you install backup exec, all standalone tape drives and robotic libraries that are connected to. Tl2000 destination full message during cleaning drive dell. They all have this issue were the tape library drops offline when you try to run a backup. Now, when the nightly tape backup runs, there are about 12 separate tape alert messages generated with the following contents tapealert events information the library has been manually turned offline and is unavailable for use. The job will be submitted as a run now job, unless you submitted the job on hold. So far we have been using backup to disk but since we dont have anymore access to our offiste backup server, we are kind of force to go back to tapes and send them away to the secure offiste location.
Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random. Powervault 2t warning library security has been compromised. Symantec backup exec about importing media to a robotic library. Inventorying robotic libraries when backup exec services start. Is there like an unload button or procedure that i need to follow so i dont damage anything. Backup exec physical volume library drive or robot paused, offline, or disabled backup exec physical volume library drive or robot paused, offline, or disabled written by mycomputeraid on wednesday, september 3, 2008 19. Backup exec rediscovered devices library offline drive offline put online tried to erase a tape 0007 error erase library 00008 the job failed with the following error. How to manually lock or unlock a robotic library via the. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. Backup exec 2012 has officially frustrated me so im asking for help. Have you ever had a problem with the tape library marking media as bad, even brand new media. Tape library appears offline in microsoft dpm 2007.
Next the library then loads the tapes 1 by 1 into a free tape drive to see what barcode is on it and then puts it back in a slot. Backupexec 11d the driver detected a controller error. Symantec backup exec, device showing offline issue. To eject media from tape library, please make sure you have the list of correct media to be removed, otherwise you can be in trouble. How to sort, filter, and copy information on the backup exec administration console. Rebooted the server once rebooted, the library was reinstalled by windows and reappeared in backupexec. How to delete a storage device in backup exec 15 youtube. Uninstalling backup exec veritas backup exec administrators guide.
Forcing a robotic library s door open without unlocking it properly via the backup exec interface can cause the device to go offline in backup exec. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. Inventory a robotic library in backup exec 2012 symantec. From backup exec devices right click the my tape library and tape drive flash in use all of a sudden and i cannot get it to stop.
Symantec backup exec removing robotic library partitions. The virtual machine is protected with an offline backup. The problem is that backup exec still tries to find two drives. Inventorying robotic libraries when backup exec services. The library and server must be powered up in the proper sequence after the device goes offline for backup exec to communicate properly with. I have backup exec 2012 for the past 12 months now and ive been backing up my data to a hp storagework msl6000. Solved backup exec tape library and tape drive flash in. I have a single robotic library sony lib81 on the symantec hcl. Backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. After the repair installation, robotic library and tape drives went offlin. About tape drives and robotic libraries symantec backup exec. How to troubleshoot issues with backup exec and your. Professor robert mcmillen shows you how to enable offline storage in veritas backup exec.
Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Here is my best practice to recreate tape library under symantec backup exec i used version 12. In the backup exec console, click tools install options and license keys on this media server. For backup exec 2012 and above version right click. What im trying to do is to setup a weekly full backup to my robotic library which contains 8 partition 8 separate tapes in hp autoloader 18 g2. Backup exec uses one of the tape drives and dpm 2007 uses the other. Service library clean drive clean drive system status. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline.
Set up symantic backup exect for drive cleaning using the interface. Backup exec does not support adding a new macintosh server in the backup exec servers list with fp5. Tape library appears offline in microsoft dpm 2007 server fault. Even so, errors do occur in the veritas product, and organizations need backup exec support. Adding or removing tape drives in a robotic library partition. Stop and disable removal storage service rsm windows server. The library and server must be powered up in the proper sequence after the device goes offline for backup exec to. Symantec helps consumers and organizations secure and manage their informationdriven world.
Which two settings can an administrator configure to manually prevent a backup set from being deleted. Backup exec 2014 robotic library setupconfiguration. The library and server must be powered up in the proper sequence after the. From within symantec backup exec, click the services button in the lower righthand corner and select stop all backup exec services. To enable support for each additional robotic library drive, you must purchase the backup exec library expansion option. Backup exec 2014 insert over writable media into the robotic library. Only the libraries in the offline status can be removed. Symantec backup exec e0008115 physical volume library, or robot paused, offline, or disabled. Is there a way to completely remove a tape drive f. How to troubleshoot issues with a robotic library autoloader. How to manually lock or unlock a robotic library via the backup exec user interface.
Delete the robotic library from within backupexec it shows offline 2. If you used the agent for mac in a previous version of backup exec, you can continue to back up and restore your existing macintosh systems. About importing media to a robotic library symantec. Symantec backup exec server this template assesses the status and overall. Uninstalling backup exec options from the local backup exec server. Symantec backup 11d cant backup to tandberg ts400 robotic. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. Physical volume library drive or robot paused, offline, or disabled.
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